Privacy Policy
Last updated: June 10, 2026
Remmote Labs LLC ("we", "our", or "us") operates RediAI. This Privacy Policy explains how we collect, use, and protect your information when you use our service.
Information We Collect
We collect information you provide directly:
- Account information: Email address, name, and password when you create an account
- Store information: Store name, logo, contact details, and policies you provide
- Property data: Property images, names, descriptions, and prices you upload
- Payment information: Processed securely by Stripe; we do not store card details
- Instagram integration: If you connect an Instagram account, we process the access you grant us to import or display the content you choose, such as your handle, public profile information, and posts or media you select, as described in this policy and subject to Instagram’s terms.
We automatically collect:
- Usage data: Pages visited, features used, and basic analytics
- Device information: Browser type, IP address, and general location (country)
How We Use Your Information
- To provide and maintain the RediAI service
- To process your transactions and manage your subscription
- To improve our AI-powered features (image processing, descriptions)
- To send important updates about your account or service changes
- To respond to your requests and provide customer support
- To import, display, or refresh content you connect from Instagram or other linked services, according to your settings
Data Sharing
We share your information only with:
- Service providers: Stripe (payments), Google (authentication, AI services), and cloud infrastructure providers
- Legal requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.
Your Rights
You can:
- Access and update your account information at any time
- Delete your account and associated data
- Export your property data
- Opt out of non-essential communications
- Revoke or disconnect linked services (such as Instagram) where the product offers controls, which stops new imports and syncing from those connections
Account and data deletion
To request deletion of your account and associated personal data, contact us at [email protected].
We will confirm your request and may ask you to verify your identity. Some information may be retained where required by law (for example, billing and tax records) or in aggregated or de-identified form for analytics and security.
Contact Us
If you have questions about this Privacy Policy, contact us at: [email protected]